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Device Requirements when using PASSforcare
Device Requirements when using PASSforcare

Information about the minimum requirements for hardware and operating systems when using PASSforcare

Matt Hardman avatar
Written by Matt Hardman
Updated over a week ago

Web Browser

PASS is supported on the latest version of Google Chrome.

Phones & Tablets

  • The new PASSforcare app is compatible with both iOS and Android operating systems.

  • Android devices must be running Android 9.0 (Pie) or above. The latest available version is 14 however for longevity, when purchasing new devices we recommend Android 10 and above. Please see the table below

  • iOS devices must be running iOS 16 or above from the 3rd Of July 2024. The latest available version is 17 however for longevity, when purchasing new devices we recommend iOS 16 and above.

  • For Android users, Android Enterprise Recommended devices will benefit from regular security updates from Google, and a guarantee of at least one additional major OS upgrade. When purchasing new devices for use with PASS, everyLIFE recommends that the device operating system is no more than 2 versions old. This will maximise the longevity of support from Google and everyLIFE.

  • End of Support dates for the Android operating system vary based on the device manufacturer. everyLIFE uses the date of the final update for each operating system version to determine the End of Support date for PASS.

  • Please refer to the table below for the PASS End of Support date and End of Use date for each operating system. everyLIFE reserves the right to update these dates at our discretion.

Last Update from Google/Apple

(The date of the final update to the operating system)

PASS End of Support

(from this date everyLIFE will not fix an issue that only affects this operating system version)

PASS End of Use

(PASS app will be blocked from use on this operating system)

Android 9.0

(Pie)

1st January 2022

1st December 2024

1st December 2024

Android 10.0

(Quince Tart)

6th February 2023

1st May 2025

1st may 2025

Android 11.0

(Red Velvet Cake)

29th February 2024

1st January 2026

15th January 2026

Android 12.0

(Snow Cone)

N/A

N/A

N/A

Android 13.0

(Tiramisu)

N/A

N/A

N/A

Android 14.0

(Upside Down Cake)

Latest Version

N/A

N/A

iOS 15

12th September 2022

3rd July 2024

3rd July 2024

iOS 16

N/A

N/A

N/A

iOS 17

Latest Version

N/A

N/A

  • Device memory (RAM) must be 2GB or higher.

  • Smartphone screen resolution must be 480 x 800 pixels or higher.

  • Tablet screen resolution must be 1280 x 800 pixels or higher.

  • WiFi or 3G/4G/5G ready

  • Data usage of the app will vary depending on the number of customers, documents and images downloaded to the app, and frequency of usage.

Televisions & Monitors

You may wish to display PASS via a web browser on a TV or Monitor in your office. Your SMART enabled television must allow the use of Google Chrome.

Please note: Televisions are not governed by the same levels of security and risk management software.

Click here for detail on how to download PASSforcare app

Version 26 โ€“ 1st February 2024

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