Web Browser
PASS is supported on the latest version of Google Chrome.
Phones & Tablets
The new PASSforcare app is compatible with both iOS and Android operating systems.
Android devices must be running Android 9.0 (Pie) or above. The latest available version is 14 . Please see the table below for when support will cease
Please note that Android 9, 10 & 11 will cease to be supported from 04/02/2025
iOS devices must be running iOS 16 or above. The latest available version is 17 Please see the table below for when support will cease
Please note that IOS 16 will be ceased at a time to be decided when IOS 18 is released.
For Android users, Android Enterprise Recommended devices will benefit from regular security updates from Google, and a guarantee of at least one additional major OS upgrade. When purchasing new devices for use with PASS, everyLIFE recommends that the device operating system is no more than 2 versions old. This will maximise the longevity of support from Google and everyLIFE.
End of Support dates for the Android operating system vary based on the device manufacturer. everyLIFE uses the date of the final update for each operating system version to determine the End of Support date for PASS.
Please refer to the table below for the PASS End of Support date and End of Use date for each operating system. everyLIFE reserves the right to update these dates at our discretion.
| Last security Update from Android/Apple
(The date of the final update to the operating system) | PASS End of Support
(from this date everyLIFE will not fix an issue that only affects this operating system version) | PASS End of Use
(PASS app will be blocked from use on this operating system) |
|
Android 9.0 (Pie) | 1st January 2022 | 1st December 2024 | 4th February 2025 |
|
Android 10.0 (Quince Tart) | 6th March 2023 | 1st December 2024 | 4th February 2025 |
|
Android 11.0 (Red Velvet Cake) | 05th February 2024 | 1st December 2024 | 4th February 2025 |
|
Android 12.0 (Snow Cone) | N/A | N/A | N/A |
|
Android 13.0 (Tiramisu) | N/A | N/A | N/A |
|
Android 14.0 (Upside Down Cake) | Latest Version | N/A | N/A |
|
|
|
|
|
|
iOS 16 | Support ceased by Apple in 2023 | TBC for 2025 | TBC for 2025 |
|
iOS 17 | Latest Version | N/A | N/A |
|
Device memory (RAM) must be 2GB or higher.
Smartphone screen resolution must be 480 x 800 pixels or higher.
Tablet screen resolution must be 1280 x 800 pixels or higher.
WiFi or 3G/4G/5G ready
Data usage of the app will vary depending on the number of customers, documents and images downloaded to the app, and frequency of usage.
Televisions & Monitors
You may wish to display PASS via a web browser on a TV or Monitor in your office. Your SMART enabled television must allow the use of Google Chrome.
Please note: Televisions are not governed by the same levels of security and risk management software.
Click here for detail on how to download PASSforcare app