Smartphones and Tablets

  • The PASS app is only compatible with the iOS and Android operating systems..

  • Apple devices must be running iOS 12 or above. The latest available version is 14. iPad OS is also supported.

  • Android devices must be running Android 8.0 (Oreo) or above.  The latest available version is 10 however for longevity, when purchasing new devices we recommend Android 9 and above.

  • For Android users, Android Enterprise Recommended devices will benefit from regular security updates from Google, and a guarantee of at least one additional major OS upgrade. When purchasing new devices for use with PASS, everyLIFE recommends that the device operating system is no more than 2 versions old. This will maximise the longevity of support from Google and everyLIFE.

  • End of Support dates for the Android operating system vary based on the device manufacturer.  everyLIFE uses the date of the final update for each operating system version to determine the End of Support date PASS.  

  • Please refer to the table below for PASS End of Support date and End of Use date for each operating system.  everyLIFE reserves the right to update these dates at our discretion.

Last Update from Google/Apple

(The date of the final update to the operating system)

PASS End of Support

(from this date everyLIFE will not fix an issue that only affects this operating system version)

PASS End of Use

(PASS app will be blocked from use on this operating system)

Android 6.0 - 6.0.1

(Marshmallow)

21st April 2015

4th May 2021

1st September 2021

Android 7.0 - 7.1.2

(Nougat)

5th December 2017

4th May 2021

1st September 2021

Android 8.0 - 8.1.0

(Oreo)

1st February 2021

N/A

N/A

Android 9.0

(Pie)

1st February 2021

N/A

N/A

Android 10.0

Latest Version

N/A

N/A

iOS 10

22nd July 2019

4th May 2021

1st September 2021

iOS 11

9th July 2018

4th May 2021

1st September 2021

iOS 12

11th January 2021

N/A

N/A

iOS 13

1st September 2020

N/A

N/A

iOS 14

Latest Version

N/A

N/A

  • Device memory (RAM) must be 2GB or higher.

  • Smartphone screen resolution must be 480 x 800 pixels or higher.

  • Tablet screen resolution must be 1280 x 800 pixels or higher.

  • WiFi or 3G/4G/5G ready

  • Data usage of the app will vary depending on the number of customers, documents and images downloaded to the app, and frequency of usage.  

  • To evidence time and attendance using NFC tagging you must use NFC enabled devices.  Note, on Apple iOS devices, NFC is only supported on the iPhone7 or later devices, and on PASS version 1.39 or above.

Web Browser

PASS is supported on the latest version of Google Chrome.

Televisions & Monitors

You may wish to display PASS via a web browser on a TV or Monitor in your office. Your SMART enabled television must allow the use of Google Chrome.

Please note: Televisions are not governed by the same levels of security and risk management software. 

Version 19 – 30th June 2021

Did this answer your question?